SHIPPING Policy

At DeGrass, we strive to provide the best possible shopping experience to our customers. Our shipping policy is designed to ensure transparency and clarity regarding the delivery of your orders.

Ready to Ship Items:

We are committed to getting your ready-to-ship items to you as quickly as possible. Orders for ready-to-ship items will be shipped within 1 week from the date of your order.
Please allow additional time for delivery based on your location keeping in mind that we ship from Italy.

Pre-Order Items:

For pre-order items, we aim to get them to you within 30 days from the date of your order. Our team works diligently to ensure that these unique items are crafted with care and delivered to your door in a timely manner.

Lost or Undelivered Items:

While we make every effort to ensure the safe and timely delivery of your orders, we do not hold accountability for items that may be lost during transit or do not arrive at the intended destination. If you encounter any issues with lost or undelivered items, please contact us at shop@degrass.xyz, and we will do our best to assist you in resolving the matter.

International Shipping:

For international orders, please be aware that customs and import duties may apply in the destination country. These fees are the responsibility of the recipient.

Please note that shipping times may vary based on factors such as product availability, destination, and shipping method. We recommend reviewing the estimated delivery times during the checkout process for more accurate information.

If you have any questions or require further information about our shipping policy, please do not hesitate to contact us at shop@degrass.xyz. We are here to assist you with any inquiries or concerns you may have.